Enterprise Facility & Operations Portal

KEOS Service

KEOS Service is a comprehensive digital facility and property management ecosystem operating in Germany. Built with Laravel and React, it provides 3 dedicated role-based portals for homeowners, service contractors, and administrators to streamline property cleaning, waste management, and on-demand maintenance with real-time push notifications.

Challenges

A German home and facility services enterprise relied on spreadsheets and manual phone calls to assign daily cleaning and waste tasks.
Homeowners lacked visibility into when contractors would arrive or when scheduled maintenance was completed.
Admin staff spent excessive hours reconciling service tickets, contractor work hours, and client invoices.

Approach

Built a modern multi-portal web platform on Laravel and React, providing dedicated dashboards tailored for 3 distinct user roles.
Implemented automated job dispatch logic that assigns contractors based on location, availability, and service type.
Integrated real-time push notification infrastructure for job confirmations, arrival alerts, and completion sign-offs.
Created an interactive service catalog with transparent pricing, instant booking, and automated invoice generation.

Results

Replaced manual Excel spreadsheets with a 100% digital, automated facility management platform.
Increased service dispatch speed and customer response times by over 70%.
Unified 3 stakeholder groups into a seamless workflow, reducing administrative overhead dramatically.